ABOUT CLOUD SAVE

What is a Cloud save system?

Cloud save is a storage of your game data and progress. You can see your saves in SETTINGS / SAVE HISTORY.

  • The game keeps loading after I enable the Cloud save?

  • Once cloud saving is active, the program will jump to Google sign-in interface. Google sign-in is an external program and it needs some time to load. Please wait for few minutes.

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  • I signed in but didn’t see any message about synchronization successful or failed?

  • After you sign into google account, the program will check your newest save and local save. It cost few minutes to acquire the newest save from server. Please wait for few minutes or retry later.

  • If the local save and newest save is the same, you can continue to play. If it’s not the same, we suggest you synchronize the data first.

  • I can’t see my save data after opening the save history?

  • After you open the save history, the program will track your save history. It cost few minutes to acquire save history from server. Please wait for few minutes or retry later.

  • If the local save and newest save is the same, you can continue to play. If it’s not the same, we suggest you synchronize the data first.

  • I deleted and reinstalled the game, now I can’t see any save history?

  • Make sure you didn’t switch your google account. If you switch your account or select another account to load your save data, you can’t see any save history from last account.

     

  • Network Timeout?

  • Make sure your network is working. Network issue will cause network timeout when you connect to Cloud save server or enable the Cloud save. You can choose to continue waiting until the cloud archive is active or choose to play the game.

  • If you use new device to play the game, we suggest you synchronize the data first.

     

    Fabled Game Studio is not responsible for your loss if you have made the decision to restore or erase your local backup after an improper handling or decision by you with the cloud save backup system.